Last updated: December 2025
This Privacy Policy explains how Alluvi Healthcare collects, uses, protects and stores information when you browse our website, submit an inquiry, subscribe to updates, or purchase research products from our store.
We collect only the information needed to operate the website, process inquiries and support orders.
Payment details are handled by secure third-party payment providers and are not stored by Alluvi Healthcare.
Your information is never sold to third parties for advertising or resale.
Information We Collect
We may collect information that you voluntarily provide, including your name, email address, phone number, shipping details, inquiry details, account preferences and order-related information.
We may also collect technical information such as browser type, device information, IP address, pages visited, referral source and interactions with the website. This helps us keep the website secure and improve performance.
How We Use Your Information
- To respond to product inquiries, wholesale requests and customer support messages.
- To process orders, arrange shipping, confirm verification details and provide order updates.
- To improve website functionality, content, product presentation and customer experience.
- To detect fraud, prevent misuse, comply with legal obligations and protect our business operations.
Research Product Context
Some products presented on this website are intended for research and development purposes only and are not intended for human or veterinary consumption unless explicitly stated otherwise. Information submitted through the site may be reviewed to ensure that product inquiries are handled responsibly and in line with our internal policies.
Cookies and Analytics
We may use cookies and similar technologies to remember preferences, measure website performance, understand traffic patterns and improve usability. You can manage cookies through your browser settings, although some website features may not function correctly if cookies are disabled.
Sharing of Information
We may share limited information with service providers who support website hosting, payment processing, shipping, analytics, email delivery and customer support. These providers are expected to handle information securely and only for the services they provide to us.
We may also disclose information where required by law, regulation, court order, fraud investigation or to protect the safety and rights of Alluvi Healthcare and its customers.
Data Security and Retention
We use reasonable technical and organisational safeguards to protect personal information from unauthorised access, misuse, loss or alteration. No online transmission is completely secure, but we work to keep risk low and review our practices regularly.
We retain information only for as long as necessary to provide services, maintain records, comply with legal obligations, resolve disputes and enforce agreements.
Your Choices
- You may request access to, correction of, or deletion of your personal information where applicable.
- You may unsubscribe from marketing emails by using the unsubscribe link or contacting us directly.
- You may contact us with privacy questions using the contact information available on the website.